Refund Policy

At Mat Hat, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns

We accept returns for a full refund.

Return Conditions

• Items must be returned in unused, original condition.
• Returns must be initiated within 30 days of receiving your order.
• Customers are responsible for return shipping unless the product arrives damaged or incorrect.

Refunds

Once your item is received and inspected, your refund will be processed to the original payment method. Please allow 3–5 business days for the refund to appear on your account.

How to Start a Return

Contact us directly with your order number and the reason for your return. We’ll provide the instructions needed to send your item back.